SUPPORT

 
Kebtek Q&A
1.Q:Whatareyourtool&batterywarrantiesandservicecontactinfo?
A:Kebtekofferoneyearwarranty,anyproductsproblemjustfeelfreetocontactus:
info@kebtek.com
 
2.Q:CanIbuyblade/chain/batteryreplacement?
A:Yes,sure.Anyneedsjustfeelfreetocontactus.
 
3.Q:Istheseelectrictool’sbatteryhaveULandROHScertification?
A:AllKebtekelectrictool’sbatterieshaveULandROHScertification.Inordertoextendyour
batterylife,pleasefullchargeyourbatteryatleast5hoursatthefirsttime.
 
4.Q:Howtomaintainelectricpruningshear?
A:It’seasytomaintainelectricpruningshear.Justwipethebladeandlubricatetheblade.
MoredetailsjustcheckKebtekToolYoutube
channel:https://www.youtube.com/watch?v=N3uCKpew3YI
 
5.Q:Isiteasytoreplacethebladeofelectricpruningshear?
A:Yes,itiseasytoreplacetheblade.Ourpackagelistcomewithtools.
25mmelectricpruningshearbladereplacementvideo:
https://www.youtube.com/watch?v=HFqxMaGWlgU
40mmelectricpruningshearbladereplacementvideo:
https://www.youtube.com/watch?v=lyVKiS9bhpE
 
6.Q:Howtoinstallelectricchainsawchain?
A:Itiseasytoreplacetheblade.Ourpackagelistcomewithtools.4Inchelectricchainsawchain
replacementvideo:https://www.youtube.com/watch?v=iwpGEwq_FF8&pp=sAQA
 
7.Q:Isitsafetouseelectricchainsaw?
A:AllKebtekproducts100%testedbeforeshiptoourcustomers.Our4inchelectricchainsaw
builtinsafetylock,andcomewithsafetybaffle.It’ssafetouse.Pleasereadtheusermanual
beforeyouuse,anyconfusespleasefeelfreetocontactus.
 
8.Q:Howtochoosethelubricatingoilforelectrictools?
A:It'soktouseordinaryengineoiltomaintainyourshear,lubricatingoilsuchas:gearbox
oil,differentialoil,engineoil,cookingoil,airtooloil,compressoroil.
 
9.Q:IsKebtekelectricpruningshearbuiltinsafetyswitch?
A:Ourelectricpruningshearbuiltinsafetyswitch,whenyouturnonthepowerswitch,youneed
topullthetriggertwicefast,
andthengreenlighton,Youwillhear"BeepBeep".(Ifyoupullslowlycan'tactivatethesafety
switch.)Preventkidsactivatingelectricpruningshearthat'swhywedesignedsafetyswitch.
 

10 Q:Howtoextendandmaintainbattery’slife?

A:Pleasefullchargedyourbatterybeforeyourfirsttimeuse.Beforecharging,pleaseensure
batteryswitchisinOFFposition.Itisrecommendedtochargethebatteryonceevery3months.
Thisistoensurebatterylifeisnotaffectedbylowusage.

11.Q:Whatisthedifferencebetweenabrushlessmotorandabrushmotor?

A:Brushlessmotorwhichis5timessavemoreenergyandlonglifespanthanbrushmotor.
Brushlessmotorismorepowerful,andlowernoise.

12.

Q:Howtomaintainyourchainofelectricchainsaw?

A:Pleaseusebrushtowipeandcleanyourchainafteryouuse.Anduseafewdropsoflubricating
oiltomaintainyourchain.Pleasepackinyourcarrycasewhenyoudon’tuseit.

13.

Q:Ihavearthritis,canIuseKebtekelectricpruningshearinmygarden?

A:Yes,sure.Electricpruningshearismoresaveenergyandsavetimethanhandpruner.Itwill
yourgreatgardentool.